Plans, seats and ceilings
A plan belongs to the account, a seat means a person, and a limit stops adding, not keeping. Every plan change turns the days left into their value, so no day you bought is ever lost.
Open in Flowra/settings/subscriptionShare
PlanPrimeMembers8 of 8PeriodMonthlyStorage200 GBSubscription remaining12 daysA ceiling stops you adding, never takes anything away.
What this is wired to
One plan for the whole account
The plan belongs to your account, not to one workspace: every space you created, its members and your storage sit under one bill, so there is no space to pick before buying. Each account has exactly one live plan at a time; activating a subscription closes the account's other live one at the same moment.
The “Subscriptions and plans” page opens from “My account” or from the plan card. At the top are the usage meters: members, workspaces and storage, each against your plan's limit. Below them sit the three plan cards, the choice of monthly or yearly, the number of members and how to activate, and at the foot the payment history and common questions.
The three plans and what each includes
Prices are in dollars. The yearly period costs the same as ten months, that is two months free, and it is the page's default.
- Solo, free: you and two others, one workspace, 2 GB of storage
- Plus: $12 a month or $120 a year; 8 members, each extra member $2 a month or $20 a year, unlimited workspaces, 50 GB
- Prime: $22 a month or $220 a year; 8 members, each extra member $3 a month or $30 a year, unlimited workspaces, 200 GB, the AI assistant and automatic meeting summaries
Seats are counted across the account
A seat is a person with access: you, the members of your spaces, and a guest invited to a single project. Whoever appears in any number of workspaces you own is counted once. Counting per space does not fit unlimited workspaces, and counting someone twice for being on two boards would charge for how the work is arranged, not for people.
Seats are checked when a member is added, when an invitation is sent, when an approval is accepted and when a guest is given project access. A pending invitation counts as reserved, so the owner learns it now rather than at the door. On the subscription page you change the number of members with “More” and “Fewer”, and the price is worked out right there; you cannot choose fewer than the people you already have.
A limit stops adding, not keeping
When a plan ends or steps down, nothing is erased and nobody is removed; you just cannot add a new person or space until you renew. A workspace over its plan's limit keeps every member and only refuses the next one.
AI, Prime only
The AI of the page assistants, meeting transcripts and their automatic summary and action items are Prime only, and the chat assistant has a small share of smart answers on the other plans. The check happens on the server, not just by hiding a button.
On another plan, wherever AI is needed you see the same card: “This feature is part of the Prime plan.” with an “Upgrade to Prime” button that opens the subscription page with the change dialog. “Continue without AI” folds the card away and the assistant's own step-by-step flow still works.
The days left are money
Every plan change, from a voucher to an upgrade or a step down, goes through one rule. The days left on the current plan are valued at its list price: that plan's daily price times the days left. The daily price is the period's price divided by 30 for monthly or 365 for yearly, at the same number of seats. List price, not what was paid, so a voucher or a discount you already used never makes your days worthless.
That value becomes days of the new plan: the remaining value divided by the new plan's daily price, rounded down. Upgrading gives fewer days and stepping down gives more; nothing is lost but a fraction of a day. The same plan is not converted: the new period is added to the end of the current one.
Upgrading by paying the difference
An upgrade is the same rule read backwards: you only pay the difference in daily price between the two plans for the days left, and the end date does not change. The “Change plan” dialog first shows the value of the days left, the converted days and the “Difference until the end of the period”.
Card payment is not live yet. If you press “Pay the difference”, nothing is taken from your account, the attempt is recorded in the history and the page says plainly that card payment is not available yet; today an upgrade is done with a voucher code, or you contact sales for an invoice.
- Plus with 30 days left; Plus costs $12 divided by 30 a day and Prime $22 divided by 30
- Upgrading to Prime by paying: (22 minus 12) divided by 30, times 30 = $10, and the end date stays the same
Voucher: the same plan adds days, another plan converts
A voucher is a plan in itself: the plan, the period and the number of seats are written on the code, and whatever you picked higher up the page is ignored. Choose the voucher under “How to activate”, or tap “Activate with a voucher” in “My account”, and type the code. Before it is applied, the page shows the exact sum, such as “12 days of Prime left = 22 days of Plus”.
A voucher for the same plan adds its period to the end of the current one. A voucher for a higher plan starts at once: the days left are converted and the voucher's period comes on top. A voucher for a lower plan starts when the current period ends by default, or at once, converted, if you choose “Now”.
- Plus with 30 days left, and a one-month Prime voucher
- 30 times 12 divided by 22 = 16.36, so 16 days of Prime
- The voucher's month on top: about 46 days of Prime from today
Stepping down, the other way round
Stepping down happens at the end of the period by default: the current plan runs to the end of the period and the lower plan starts after it. Without a voucher, “Change at the end of the period” only records your intent and the page says “Changes to … at the end of the period”, with “Cancel change” to take it back.
“Now” is free and converts the days by the same rule, this time in your favour. Current members and spaces stay; if they are over the lower plan's limit, only adding a new person or space is closed.
- Prime with 30 days left, changed to Plus “Now”
- 30 times 22 divided by 12 = 55 days of Plus
Storage: always a number
File storage belongs to the account: 2 GB on Solo, 50 on Plus and 200 on Prime. If you are a member in the workspace of someone on a higher plan, the most generous limit counts, because they paid for your seat.
A system administrator can raise or lower one account's limit on the users page, in MB or GB, up to 10 TB, and “Back to the plan's value” removes it. No account is unlimited. If the limit is lower than what is already used, the files stay and only new uploads are blocked; the storage-full message names the next plan with more room.
Payment history and cancelling renewal
Every attempt to pay is a row, successful or not: a subscription says what was bought; it cannot say what happened at the gateway. Vouchers are recorded at zero, because no money moved, and every plan change carries its own explanation: days left, converted days, added months and the new end. Nothing is deleted from this history. For a formal invoice, contact sales.
“Cancel renewal” means do not renew, not cut it off now: there is nothing to refund, so the plan stays until the end of the period you have. “Resume renewal” brings it back. Renewing the same plan early also rides on what is left, rather than starting again from today.
The “Renew” button in the header
An account without a paid plan sees a “Get a plan” button in the header. From 14 days before the period ends, “Renew plan” sits in the same place with the number of days left, and on the last day “Ends today”. On the subscription page itself the button is hidden. The plan card in the phone menu, the sidebar and “My account” also shows usage and the days left, and a notification arrives in the final week.
A subscription's lifecycle
A period that runs out expires, a checkout nobody paid for goes stale after a day, and a subscription in its last week raises one warning. Reading never waits on any of that: the date is always checked, so a period that ended a second ago already entitles nothing.
Vouchers and discount codes
A voucher is a plan in itself: the plan behind the code is activated and no money changes hands. A discount code takes money off the plan you picked and the rest is paid at the gateway; if a code is refused, it says why, such as expired or used up.
A discount code's use is counted when the payment is confirmed, not at checkout. Ten abandoned orders must not empty a code with ten uses.
On a phone
On a phone the plan cards stack, the change dialog slides up from the bottom of the screen and the plan card is first in the bottom menu. The header's “Renew plan” button shows on a phone too.