Chat
In Flowra, chat sits next to your work, not apart from it: one-to-one chats with people in your network, each workspace's group and Flowra Assistant, and from every message just one step to an action, a meeting, a note or a Knowledge page.
Open in Flowra/chatChat
Message2 unreadMentionThe @ badge on a rowPinPinned message 1 of 2From a messageCreate action, save to KnowledgeAttachmentFiles, photos, voice notesTelegramMuted in TelegramMuting only stops forwarding to Telegram.
What this is wired to
Three kinds of chat
A one-to-one chat with anyone in your network, the group of each workspace you're a member of, and Flowra Assistant, which is yours alone and always stays pinned at the top of the list. Every meeting also has its own chat, which opens inside that meeting's room.
Nobody creates a workspace group: every workspace has its own group with the owner and all its active members, and a member whose access has ended no longer receives its messages. A one-to-one chat can also only be started with people in your network, not with just any Flowra user.
On desktop: three columns and unread badges
On desktop, chat has no separate list page. Open “Chat” and your latest conversation opens, with three columns side by side: the filter column, the chat list and the chat itself.
The “Chat” item in the side toolbar shows the total of unread messages. In the second column, “All chats”, “Personal” and each workspace have their own count; a workspace's count is that workspace's group plus one-to-one chats with its members. “Connectors” is at the bottom of this column too. On tablets, from 768 to 899 pixels, the list appears beside the chat inside the chat page itself.
- Side bar: “Chat” with the unread total
- Filter column: All chats, Personal, each workspace and Connectors, each with its own count
- List: search, chat type (all, unread, mentions, personal, group) and the rows
- The open chat, across the rest of the page
Chat list, search and filters
Flowra Assistant is always the first row and is never filtered out. Each row has a photo or group badge, the name, the last message and its time; an unread row is bold and gets a number badge, and if you were mentioned in it, an @ appears next to the number. A green dot means the other person is available right now.
The search box looks through the names of people and groups and usernames and, from two characters on, the text of messages in all your chats. Message results appear under “Messages”, and each one opens the chat right on that message and keeps it highlighted for a moment.
On the list page (mobile and tablet) there are filters for all, unread, mentions, personal, groups and pinned, workspace selection, and, if you've muted a chat in Telegram, a “Muted in Telegram” filter. Each row's menu has pin to the top of the list, mark as read, mute in Telegram and chat info, and until you've touched any pin, workspace groups are pinned.
Starting a new chat
A one-to-one chat can only be started with someone in your network: a fellow workspace member, a fellow project member, someone you invited or who invited you, or someone you already have a chat with. The ID of a chat between two people is built from their own IDs, so whichever way you go, you reach that same single chat.
- On the list page, tap “New conversation” and find them by name, username or email
- Or type their name in the list search; they're suggested under “Start a conversation with”
- Or tap their mention in any message, comment or note
- Or, in the group member list on the info page, tap “Message” next to their name
The chat header
At the top of the chat are the photo and name; below them, in a one-to-one chat, come presence status and username, in a group the member count, and in the assistant “Your always-on guide”. Tapping the name opens the info page.
Next to it are search in this chat, video call now, action and info (the last two on desktop), and the three-dot menu, which starts with work involving these same people:
- Action for this person, or action in this workspace
- Schedule a meeting with the people in this chat, or a video call right now
- Send from My files
- Search in conversation
- Card in My network and collaboration opportunities (one-to-one chat), or open the workspace (group)
- Mute in Telegram, and info, media and links
Writing messages and replying
The message box grows with your text. Enter sends and Shift+Enter makes a new line; while the @ list is open, Enter only inserts the selected person and nothing is sent. Links are clickable, and a link to a meeting, a Knowledge page or a file comment is shown as a card.
“Reply” quotes the earlier message above the box, and “Cancel reply” removes it. Your message first shows a clock, meaning “Sending”; if it doesn't arrive it gets a red mark and goes again with “Again”, or with “Send again” from the message menu. Messages can't be edited.
If you've scrolled up and a new message arrives, the page doesn't jump down; a “Go to latest message” button appears with the number of new messages. Older messages load thirty at a time as you scroll up.
Attachments, photos and voice notes
The paperclip button has two options: “Upload a new file” and “Pick from My Files”. A file you upload in a chat stays in your files, in the Chat folder and a subfolder named after that chat, and can be found there too. Paste anything on your clipboard, a screenshot for example, straight into the message box.
Attachments are sent separately by type: several images together become a gallery, audio files go together, other files together, and the message text sits on the first one. Images and videos open large in the chat's own viewer, every file has a download button, and sending a folder in a one-to-one chat shares it with the other person.
Voice notes are recorded with the microphone button. While recording you see the time and can cancel; after “Stop recording” you listen first, then send it or delete it.
- Paperclip: upload a new file, or pick from My files (a file or a folder)
- Or paste an image into the message box
- Or the microphone: record a voice note, stop recording, listen, send
Each message's menu
Reply, copy text and pin. Then the “Send to...” section: create an action from this message, save to notes, and save to Knowledge, which makes a new page from the message with a quote of that message. You can delete your own message, and it's removed from the chat for everyone.
“Create a task from this message” takes the title from the first line of the message and puts a link to that message in its description. In a one-to-one chat the default assignee is the other person, and in a group the action is recorded in that same workspace. The action card, with status, due date, assignee and subtasks, appears in the chat and opens with one tap.
Work straight from the chat
“Action for this person” creates an action whose card goes to them in this same chat. “Schedule a meeting” takes a day, time and duration and invites everyone in the chat. “Video call now” creates a meeting and takes you straight into it, and in a group, that meeting's card lands in the chat so the others can join with one tap.
A request to share a folder, a shared account, a project or a workspace also arrives in the chat as a card and is approved or declined right there. A note you share with someone also puts a card in your chat with them.
Pins and search within a chat
A pinned message sits in a bar at the top of the chat; tap it to go to that message, and if there are several, each tap shows the next pin. Pins are saved on your own account, so they're on your other devices too.
Search in this chat works from two characters on, in message text and sender names. “Previous” and “Next” move between results, Enter goes to the previous one and Shift+Enter to the next, and a counter tells you where you are in the results.
Chat info page
It opens when you tap the name at the top of the chat. First come the message, call, meeting, search and mute buttons. In a group, the members with their roles (owner, editor, viewer) and a way to message each of them; in a one-to-one chat, your relationship in My network, collaboration opportunities and upcoming meetings.
Then the “Forward to Telegram” switch for this chat, pinned messages, “Work from this conversation” with tabs for actions, meetings, notes and documents, search by message text or file name, and “Shared” with photos, files, audio and links; each link has a “Jump to this message in the chat” button.
Unread messages and the “New messages” line
Unread is counted on the server: for each person in each chat there's a “read up to here” marker, and every message from others that came after it is unread. Opening the chat, and any new message that arrives before your eyes, moves this marker forward, and all the badges clear together.
When a chat with unread messages opens, the “New messages” line sits just before the first of them. “Mark as read” in the row menu does the same without opening it.
Notification sound and new messages
When you're in another part of Flowra, a new message is announced at the top of the page with a short banner: the sender's name and the first line of the message, for two seconds, and tapping it takes you to that chat. On mobile, swipe it up to dismiss it. The banner doesn't appear on the chat pages themselves, since it wouldn't announce what you're already looking at.
Along with the banner a short two-note sound plays, and wherever an assistant replies, a softer three-note sound. Both are generated in the browser itself, and several messages in a row, within less than seven tenths of a second, make only one sound. Browsers play no sound before the first click or key press, so a sound that was due before then doesn't play later.
Turn the sound off or on in Settings, under “Notifications”, with the “Notification sound” switch. Your choice is saved on your account and stays the same on every device you sign in to.
Flowra Assistant, pinned at the top of the list
Flowra Assistant is a chat that's always the first row of the list, and only you can see it. With “Start the step-by-step tour” it shows you the guide's groups, then the sections of each group, and walks you through each section step by step.
Suggestions appear under each step: “Next step”, opening the real page of that section, “Ask about this section” and “Another section”. Sections you've finished get a check mark, and tour progress is counted at the bottom of the chat and on its info page.
Write any question you have, too. The tour is free and unlimited for everyone; smart answers have a daily quota, a hundred answers a day on the Prime plan and ten on the other plans, and when that runs out or isn't available, the answer comes from the Flowra guide itself, and it says so. “Restart the tour” in the chat header menu starts everything over.
Chat connectors and Telegram
The “Chat connectors” page has three shelves. “Available” is Telegram: a message you haven't read in Flowra goes to your Telegram after a few seconds, and your reply from Telegram comes back to this same chat. Each workspace can also have its own Telegram group, so the team chat goes there once for everyone.
“Inside Flowra” is what reaches chat from the rest of Flowra: action cards, meeting invites, cards for documents you're mentioned in, shared notes, files and mentions in opportunity notes. “Soon” is WhatsApp, Slack, Microsoft Teams, Discord, Instagram, Messenger, Gmail, Outlook and SMS, which don't read or send any messages yet.
The MCP card at the top of the page also says that your own AI, for example Claude or ChatGPT, reads your chats and sends messages on your behalf with separate permission; these two permissions are off in the default token.
Chat on mobile
On mobile, the list page is chat itself: the assistant at the very top, “New conversation”, search, filters that wrap onto several rows and never move aside, and workspace selection. Connectors are at the bottom of the list.
A chat opens full screen and the arrow at the top takes you back to the list. The reply button beside a message is only on desktop; on mobile, reply and everything else come from each message's three-dot menu. The new message banner shows up on mobile too and is dismissed by swiping up.
What mute means
Muting a chat only stops its messages being sent to Telegram; in Flowra itself messages arrive and are counted as before. A small bell appears next to a muted chat's name, and “Unmute all” in notification settings brings them all back at once.
Who sees what
A one-to-one chat is seen only by those two people, a group by the owner and the workspace's active members, and a meeting chat by the host and participants. Message search also looks only in your own chats. Everyone can delete only their own messages.
The id of a conversation between two people is built from their own ids, sorted, so two people always land in the same thread and a pair never ends up with two parallel conversations.
A full path: from question to finished work
This is the path most work chats follow, and each step is explained in one of the sections above.
- In the workspace group, ask your question and call in the right person with @
- Quote their answer with “Reply” and send the file you need with the paperclip or from My files
- On that same message, tap “Create a task from this message” and set the assignee and due date
- If more discussion is needed, schedule a meeting from the chat header
- Pin the important message so it stays at the top of the chat
- Follow the action card in that same chat until it's “Done”